Privacy Policy
Last updated: 25 Nov 2025
This Privacy Policy explains how AquaGuard Pool Care ("AquaGuard", "we", "us", or "our") collects, uses, and shares your information when you use our website at https://eduvibe.sbs/ and related services.
Information We Collect
- Contact details you provide (name, email, phone, address).
- Service details (pool type/size, preferences, photos you upload).
- Usage data (IP address, device info, pages visited, referrers).
- Cookies and similar technologies.
How We Use Information
- Provide quotes, schedule visits, and deliver services.
- Respond to inquiries and provide customer support.
- Improve website functionality and service quality.
- Send service updates and promotional messages (you can opt out).
- Comply with legal obligations and enforce our terms.
Legal Bases (GDPR)
- Contract performance (e.g., providing quotes and services).
- Legitimate interests (improving services, preventing fraud).
- Consent (marketing emails, non-essential cookies).
- Legal obligations.
Sharing
We may share data with service providers (hosting, analytics, scheduling), technicians and partners who deliver services in your area, and when required by law. We do not sell your personal information.
Cookies
We use essential cookies for site functionality and, with consent, analytics/marketing cookies. You can manage preferences in your browser settings and via our cookie banner.
Data Retention
We retain information for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Your Rights
Depending on your location, you may have rights to access, correct, delete, or port your data; object to or restrict processing; and withdraw consent. To exercise rights, contact privacy@eduvibe.sbs.
International Transfers
We operate in the UK and USA. When transferring data internationally, we use appropriate safeguards such as Standard Contractual Clauses where required.
Security
We implement reasonable technical and organizational measures to protect your data. No online service is 100% secure.
Children
Our services are not directed to children under 13 (or under 16 in the UK/EU). We do not knowingly collect such data.
Contact
For privacy inquiries, contact privacy@eduvibe.sbs or write to our UK/US offices listed on the Contact page.